Delivery & Returns
UK Delivery
| Order Type | Delivery Time | Cost |
|---|---|---|
| Standard UK Parcel | 2–5 business days | From £4.99 |
| UK Pallet Delivery | 3–5 business days | Quoted at checkout |
| Free delivery | — | Orders over £150 |
International Delivery (USA & Worldwide)
| Service | Transit Time | Terms |
|---|---|---|
| Sea Freight (Pallet+) | 7–14 days to USA | DDP — we handle customs |
| Air Freight | 2–5 days | DDP or DAP |
Returns
- Damaged goods: notify with photos within 24 hours — full replacement or credit
- Incorrect item: contact us within 7 days — free return and replacement
- Change of mind (retail): 14-day return window. Item must be unopened.
- Wholesale change of mind: no returns unless agreed in writing
To arrange a return: email parth886642@gmail.com with your order number and photos.